25th January 2013
I have spent this week in Spain, at our sister company here.
The one thing you can say about southern Spain is that it's the best place to get a decent English breakfast. :)
Apart from that, at least it's not knee deep in snow, although the mountains are frosted. In Blighty it's all we talk about, the weather I mean. But here in AW Spain they will talk about anything.. all the time. They love to chat.
So I shouldn't have been surprised when we booted up the new chat feature we have on the UK site in Spain (bottom right-hand corner of the page), within seconds customers were communicating with us, like ducks to water.
In the UK about one in twenty visitors will use it. In Spain it's about one in eight.
I also read that despite the dire economic weather the Spanish are the most prolific users of smart phones in the world. Yep they all seem to have very fast thumbs. This brings out the amateur anthropologist in me. I love to compare cultures as I'm travelling. Must check all our euro sites we have to see which race is most chatty on-line.
Meanwhile back at base things are warming up..(at least in-doors) lots of new stock arriving for the spring. Three containers over the next few day.. Forgive me I get exited about such things. It's just that all that work months ago finally comes together when the stock is delivered and goes on-line.
Nothing makes me more happy than when you (our customers) like the new lines. That's my job satisfaction. Do let me know what you think.. feel free to chat!
Next week, I'll be in (completely snow free) India. News from there.
Take care, keep warm, happy trading.